1 Hour Support Contract
I've worked with MagePal for a few years they are always very responsive and very knowledgable. There is nothing I ask for they can't do. From basic fixes to major customization they do a great job.
We had a question about the Google Tag Module, and thought we had a paid version. But we were mistaken and were using the free version, still they gave us some advice to help debugging the issue. Good service.
extensions works great and excellent support.
Great experience! They reply fast and are very helpful!
I’m giving it 5 stars because I not only get an extension that works, but has strong and speedy customer service and support. This is important as I’m running different things and can’t expect the extension to deprecate or malfunction. I’ve used more 3 extensions, namely GTM, data layer and smtp extensions and I have no complains.
We use MagePal's products for Magento 2, and are happy with their reliability as well as with the company' responsiveness too. I emailed their support with a question, and got a reply within an hour. Five Stars!
Responsive and willing to work with me to add needed additional features.
Fantastic work and an excellent plugin. These guys are the best!
Fully satisfied with your products :)
We are a specialized european E-Commerce Agency for scalable, high performance e-commerce solutions for B2B and B2C merchants and highly recommend this Plugin: Magepal is the best solution for our customers to transfer all needed data into Google Analytics. The support is outstanding, even when a "out of the box" method is used in Magento. The assistance in finding a solution together with our Dev. Team was incredibly good!
We were very happy with the extension we purchased and I was *VERY* pleasantly surprised by the fast support we received in getting a couple of things working. They were super responsive!
I can recommend GTM/Enhanced Ecommerce Magento solutions provided by MagePal. They're providing customer with all the basic analytics/dataLayer functionalities by default, plus are not that difficult to extend and use for custom things. What's also worth to emphasise - quick and solid support from their creator
Great support, I can recommend it!
Best extension support in the Magento community. Don't just force use to provide server access
Providing instant solution regarding our query. It is very helpful.
Need Help with Your Magento store, but have no one to call? With our affordable Magento support plans, you don't have to own one of our extensions to benefit from our extensive knowledge and troubleshoot to get your store running a peak performance again.
Plus, if we are not able to solve your issue then our service will be 100% free with a full refund.